Frequently Asked Questions


Q: What is the cutoff for Friday Drop-off? 

A: All orders placed before midnight on Thursday night will be eligible for the Friday delivery. If order is placed on Friday, the delivery will be completed the following Friday. 


Q: What time is Friday Drop-off? 

A: Delivery route will start at 4pm. Orders will be delivered between 4pm and 7pm. 


Q: If I consign with you, how do you take care of my items?

A: All consigner goods are stored in consigner supplied storage containers (totes, boxes, bags, etc...). The goods are stored in a smoke free, pet free household, away from any food, liquids, or babies. We take very special care of your clothing because we are your partner and we are committed to deliver high quality goods to our customers. 


Q: What is consignment/consigner?

A: Simply put, consignment is a partnership between you (the consigner) and a 3rd party (Mini Moose Co.) in which you provide us your goods to sell. You as the consigner then earn a large portion of the sales profit. 


Q. How do you price your items? 

A:  Items are priced based on brand, style, size, and condition. Our goods are priced at a fraction of current retail value which we cross reference with store websites and storefronts.


Q. What size of clothing do you accept? 

A: We are accepting up to 14 years. 


Q. Are you accepting shoes? 

A: Yes! 


Q: Do you have a storefront? 

A: Given the market and current world events, we will be operating online only for now. 


Q: Will you consolidate orders? 

A: Yes! If you are out of town and want to consolidate your order with a friend to save on shipping, we completely understand. Just notify us of who you are consolidating with and we will make sure both orders go out together. 


If you purchased some goodies, but then can't resist buying some of the new arrivals the next day, we will consolidate the separate orders so you will receive them in one shipment.